Florida International University, Miami, FL,
Ocwen Financial Corporation – West Palm Beach, FL
Project Coordinator – Servicing Transaction Management, July 2013 – March 2014
- Compiled departmental procedural updates and incorporated the new information into existing policies
- Edited departmental policies for design and content cohesion as well as for punctuation and grammatical correctness.
- Tracked the progress of over 100 internal and interdepartmental concurrent running projects from inception to completion.
- Organized data collected from internal departmental contacts and sources from external business units to present to the Consumer Financial Protection Bureau to demonstrate compliance with guidelines
University of North Florida – Jacksonville, FL
Senior Library Services Associate – Digital Projects Division, May 2012 – April 2013
- Assisted in the creation and enhancement of an institutional repository (UNF Digital Commons) maintained by the University library
- Preserved institutional history by scanning materials to create a digital copy at required standards and uploading digital objects to the institutional repository.
- Reviewed digital objects to ensure they accurately represent the original
- Manipulated digital files to ensure the use of the most appropriate file types and formats
- Provided structural, administrative and descriptive metadata for digital objects
- Enhanced electronic theses and dissertations with physical and descriptive metadata
- Attached supplemental materials as needed
State of Mississippi – Jackson, MS
Archivist I – Mississippi Department of Archives and History, June 2011 – April 2012
- Researched and responded to routine written queries from the public using genealogical, historical, and archival resources
- Assisted telephone, email, and onsite patrons with reference requests
- Created indexes for better access to research materials
- Shelved/re-filed books and microform materials
- Registered new patrons
Reference Specialist – Mississippi Library Commission, October 2009 – June 2011
- Researched and responded to queries from state legislators, state employees, and the public using genealogical, historical, and electronic resources.
- Assisted telephone, email, and onsite patrons with reference requests.
- Maintained the agency’s resource collection by making suggestions for the acquisition of new materials and for the discarding of irrelevant and/or heavily damaged materials.
The University of Mississippi – University, MS
Graduate Teaching Assistant/Instructor, August 2007 – May 2009
- Taught introductory American history to undergraduate college students
- Developed, assigned, and graded student assignments and projects
- Provided administrative, clerical, and research support to faculty